Refund Policy

1. Monthly Services

AMPLIFY is a customised, ongoing social media management service billed monthly.

There is no minimum commitment period. Clients may discontinue their monthly engagement by providing at least 30 days' written notice.

Once work has started, payments for the active billing period are generally non-refundable, as time, strategy, planning and resources may already have been committed to the project.

2. Cancellation Requests

If you wish to discontinue your service, you must submit your request in writing to hello@meharlabana.com.

A minimum of 30 days' notice is required.

Services and applicable payment obligations will continue during the notice period, in accordance with your agreed billing terms.

Cancelling a recurring payment does not automatically cancel any outstanding contractual payment obligations.

3. Refund Requests

Refund requests are reviewed on a case-by-case basis.

We may consider factors such as:

• The nature of the service purchased.
• Whether work has already commenced.
• The work and resources already committed.
• The circumstances surrounding the request.
• Any applicable contractual or legal obligations.

A refund is not guaranteed and will be assessed individually.

Nothing in this policy limits any refund or cancellation rights you may have under applicable law.

4. Payment Errors

If you believe you have been charged incorrectly, duplicated or billed for a service you did not purchase, please contact us promptly so we can investigate.

5. Payment Disputes

If you have a concern about a payment or service, please contact us first so we have an opportunity to review and resolve the issue.

6. Contact

For cancellation or refund requests, contact: